Frequently ask questions

Why my computer is running very slow.

A slow computer can be for multiple reasons. Such as, Virus, Malware, Spyware, Spam ware, Popups, Junk files and etc. Many people find their computer running slow with the passage of time. A slow computer can be faster as it was at the beginning. The best and most recommended solution by the top level engineers is to make a backup of your important documents such as, pictures, music, word, power point, excel sheet and etc. and Re-install the fresh copy of operating system by formatting the Hard Drive.


How would i know if my computer is infected with the virus?

When a computer is infected, symptoms can be found very easily. Very frustrating situation is when you find computer is running very slow. Infected computers can be very dangerous to your online banking and any financial information you access on computer. If your computer is running very slow, auto popups, cannot access files, software and etc. it means your computer is infected with the virus.


My Laptop is overheating.

Over Heating issue arises when laptop hot air does not go out. Laptop needs to breath and if something comes between it starts overheating. To avoid such situations, Laptop should be used on solid surface like wood, floor (without carpet), or table. Some people use laptop on cushion, blanket, carpet and etc. which cause pc over heating problem.


Last night computer was working fine, this morning it is not booting up.

This is one the most frequently asked question. When computer gets a lot of junk inside or virus, spam, spyware and etc. Often computers/laptops goes really slow. Most of the time nobody bothers about and keep using it. A day when computer is full of junk you shut down properly and next day when you turn it on computer does not take that junk anymore and end up crashing Windows, Hard Drive and etc.


There is no Display or lines on the Screen.

If your Desktop Pc or Laptop is not showing anything on the screen, this could be because of bad graphics card. Sometimes it is not always graphics card issue. Display issue can be because of bad RAM, Processor, Motherboard or monitor. Display issue in desktop computer is easy to rectify compare to Laptop. In Laptops, lines on screen, flickering display or display disappears by touching laptop lid could be because of bad connection between Motherboard and Screen or Screen itself faulty.


I have dropped my Laptop and it is not working anymore.

If your laptop was running while it dropped, it could badly damage from inside. Make sure your turn it off as soon as possible unless it is completely cold. If you find laptop is not working anymore after it dropped, high likely Hard Drive, Screen, RAM or Motherboard has been damaged


Why You Need to Upgrade to an SSD Right Now

An SSD is the single biggest upgrade you can give your computer so it’s time to upgrade to a Solid-state drives (SSD) if you’re still using a spinning-platter hard drive (HDD) in your computer, and prices have come down dramatically.


8 things you should know
  • SSDs can be up to 100 times faster as data can be accessed instantaneously
  • SSD is up to 5 times more shock resistant
  • your computer becomes much, much faster to boot
  • programs load almost instantly
  • browsing the web will be faster
  • a part of that SSDs are more reliable, silent, use less power, are cooler and lighter
  • after upgrading, you’ll be amazed at the performance improvements and wondering why you waited so long

How to give your laptop the highest chance of survival after liquid spillage

  • If your laptop is plugged into the power, turn it off at the mains and unplug it from the laptop.
  • Power down the laptop immediately by holding the power button until the laptop turns off.
  • Remove the battery.
  • Try to drain as much liquid out of the laptop is possible, and mop up what you can.
  • Put your laptop into an upside down "V" shape ("Teepee Your Laptop"). We recommend that you put the laptop on a towel.
  • Contact us, and do not turn the laptop back on (for about three days).

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